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Q
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How long do you stay?
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This varies depending on the pet. Generally a
minimum of 20 minutes and longer for dogs requiring
walks, feeding & cuddles.
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Q
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Which areas do you cover?
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Royston, Melbourn, Cambourne, Comberton, Barton,
Orwell, Barrington & surrounding villages.
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Q
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Do you pass my details to other companies?
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Absolutely not. We do not divulge information
to any other person or organisation.
We respect your privacy.
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Q
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Should I leave my cat flap open?
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This is always a very difficult decision to make
when going away. Keeping the flap shut keeps your
pet safe and prevents unwanted visitors calling
during the night. We cannot accept responsibility
for a cat we have not seen to feed and cuddle
whilst you are away.
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Q
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Have you got any insurance and have you been
security checked?
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Yes, we are insured and will show you the documentation
at the informal visit. We also have full police
checks for your peace of mind and security.
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Q
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What happens if there are any problems with the
keys / locks?
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We will contact the designated key holder first.
The security of your pet and home are paramount
so if there is no alternative then we will contact
a locksmith.
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Q
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What will you do if my pet becomes unwell while
I am away?
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Should your pet become ill or injure itself in
your absence, we will take your pet to his or
her own vet, or to the nearest vet in an emergency.
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Q
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How much do you charge?
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Please see our Prices & Payments section.
Any questions please email info@fluffyvisits.com
telephone 01223 207318 or 07970 105789 between
8.30am-9pm
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Q
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Do you accept debit & credit cards?
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Yes we do through Paypal. You do not need to
have a Paypal account but you do need an email
address. There is a 3.5% charge for this service.
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Q
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How do I book? |
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You can telephone us for information on 01223
207318 or 07970 105789 between 8.30am - 9pm or
email info@fluffyvisits.com
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Q
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Do you offer any other services?
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Yes, please refer to our Prices & Payments
section or telephone 01223 207318 or 07970 105789
between 8.30am - 9pm for further information. |
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Q
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Do you offer dog walking services? |
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Yes, if we are also looking after the property.
Please email info@fluffyvisits.com
or telephone 01223 207318 or 07970 105789 between
8.30am-9pm for further information.
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Q
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What happens if we are delayed?
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No problem, please ring/text us as soon as you
can and we will continue the assignment until you
are safely home again. |
